1. Order Cancellation

You can cancel your order within 24 hours of placing it. To cancel your order, please contact our customer support team with your order details.

2. Cancellation Charges

If you cancel your order within the specified timeframe, no cancellation charges will be applied. Orders cannot be canceled once they have been shipped.

3. Refund Policy

We offer a 7-day return policy for products that are defective or damaged upon arrival. To initiate a return, please contact our customer support team with your order details and a description of the issue.

4. Refund Process

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

5. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at our customer support email.

6. Exchange Policy

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer support team.

7. Shipping Returns

To return your product, you should mail your product to the address provided by our customer support team. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

8. Contact Information

For more information about our cancellation and refund policies, if you have questions, or if you would like to make a complaint, please contact us by email at our customer support email.

9. Additional Contact Information